Registrar & FAQs

Registrar

Link Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent BR3 4TU

Tel: 0871 664 0300 (calls cost 12p a minute plus network extras, lines are open 9.00am-5.30pm Mon-Fri)
From outside the UK: +44 (0) 37 1664 0300

All enquiries concerning your shareholding should be directed to the Company's Registrar, Link Asset Services.

During this challenging time, extra pressure is being put on telephone services.

Therefore, to help those shareholders who need it the most, please can we encourage you to make use of the online Share Portal.

To access your shareholding via the Share Portal click here

The Share Portal contains a help centre full of useful information and answers to frequently asked questions, which can be accessed without needing to login first.

To access and view specific information on your shareholding you will need to login first.  If you have forgotten your username or password then click on the forgotten username or password links. 

New users will first need to register; you only need 3 pieces of information – your surname, postcode and investor code.  Your investor code is a unique number that you will have received on previous communications from Link, such as share certificates or dividend tax confirmations.

Once you are logged in you will be able to self-service with ease.

If you do need to call the helpline our agents will be available for you to speak to; it may just take a little longer to get through than normal.

FAQs

  1. Who do I contact if I have lost my share certificate?
    For Collagen Solutions Ordinary Shares, please contact the address above
  2. Who do I notify if I have changed my address?
    Please download the Change of Address form (located under 'Forms') and send it to Link Asset Services. Alternatively, if you are unable to download the form, please contact our Shareholder Helpline and we will send you a form.
  3. Can I transfer all or some of my shares to other members of my family?
    Yes. Please contact Link Asset Services. See address above or download a form (located under 'Forms'). You may also download guidance on completing the form (located under 'Forms').
  4. I receive multiple copies of shareholder circulars. What should I do?
    Your name probably appears on the share register more than once. Please contact Link Asset Services for advice on how to amalgamate your shareholdings. See address above.
  5. I have a question which is not covered in the above. Who do I contact?
    Further information can be found at the Link Asset Services website. Alternatively, please see Advisers for details of who to contact with your question.

Page last updated: 16 April 2020

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